Mountain Biking Involves Risk

Mountain biking is an adventure sport. While we do everything we reasonably can to reduce risk, it is not possible to remove all risk from riding a bike on natural trails.

By joining a lesson, guided ride, tour, or coaching session with NZMTB, you acknowledge that mountain biking involves inherent risks that can result in injury, illness, property damage, or, in rare circumstances, serious injury or death.

Our goal is not to eliminate adventure. Our goal is to manage risk sensibly — through good decisions, experienced guides, appropriate terrain selection, and honest communication — so that riders can enjoy the experience while understanding the realities of the environment we operate in.


The Risks of Mountain Biking

Mountain biking takes place in constantly changing outdoor environments. Conditions can vary from one day to the next, and sometimes from one corner to the next.

Risks may include:

  • Falls from the bike
  • Collisions with trees, rocks, trail features, other riders, vehicles, or members of the public
  • Loss of control due to loose surfaces, mud, roots, gravel, dust, or changing trail conditions
  • Mechanical failures or equipment damage
  • Fatigue — including cumulative fatigue over multi-day trips, or arriving to an activity already tired
  • Dehydration, heat exhaustion, heat stroke, or hypothermia
  • Sun exposure and sunburn
  • Allergic reactions, insect bites, or contact with plants
  • Riding terrain that exceeds your actual skill or fitness level
  • Becoming separated from the group in remote or unfamiliar terrain
  • Delayed access to emergency services due to the remote nature of some riding locations
  • Natural hazards including strong winds, flooding, landslides, earthquakes, treefall, wildfire, volcanic activity, and severe weather

Carrying inadequate clothing, food, or water for the conditions is a contributing factor in many outdoor incidents. Please come prepared.

Even on well-maintained trails, conditions can change without warning. Fallen trees, branches, erosion, loose rocks, wildlife, weather events, and other trail users can all create unexpected hazards.


Our Approach to Managing Risk

At NZMTB, good risk management starts long before the ride begins.

Our guides are qualified, experienced, and trained in emergency response, first aid, and hazard identification. Every guide carries a first aid kit and communication device. On remote or backcountry trips, satellite messaging is used to maintain contact with our operations base.

We carefully select trails to suit the ability, fitness, and experience level of each group. We would rather choose the right trail than put riders in situations beyond their capability.

Before every ride, we consider:

  • Rider experience and skill level
  • Weather conditions and forecasts
  • Trail conditions and closures
  • Natural hazards
  • Group size and guide-to-rider ratios
  • Emergency access and evacuation options

During the ride, our guides continuously monitor conditions, rider wellbeing, and group dynamics, adjusting plans in real time if required.

This may include:

  • Changing the route
  • Avoiding specific trail sections
  • Delaying or cancelling activities
  • Asking riders to walk certain features
  • Turning around if conditions deteriorate

Safety decisions made by the guide are final.


Shared Responsibility

Mountain biking is safest when everyone plays a part.

We ask all participants to:

  • Ride within your abilities — and be honest about what those abilities actually are
  • Follow guide and coach instructions at all times
  • Tell your guide if you feel uncomfortable, tired, unwell, or uncertain about a feature or section
  • Inform us of any relevant medical conditions, medications, or physical limitations before the activity — this includes arriving fatigued or unwell
  • Wear a helmet at all times and any other protective equipment as recommended
  • Bring suitable clothing, food, water, and riding equipment for the forecast conditions
  • Ensure your bike is in safe working condition before the activity
  • Respect trail rules, trail users, and the environment

There is never any pressure to ride a feature, jump, drop, or technical section. Walking is always a valid and respected choice.

If you become separated from the group, stop, stay where you are where it is safe to do so, and wait for your guide to locate you.


Natural Hazards

New Zealand’s outdoor environments are dynamic. Many of the risks we manage arise from the natural environment rather than the riding itself.

Weather and Wind

Strong winds increase the risk of treefall and falling branches. We monitor forecasts before every ride and will modify or cancel activities when conditions present an unacceptable risk.

Treefall and Storm Damage

Forests can contain fallen trees, hanging branches, and storm-damaged vegetation. Trail conditions should always be treated as potentially changed since the last time a trail was ridden.

Flooding and Landslides

Heavy rainfall can affect trail stability, create washouts, and increase the risk of slips and landslides. Routes may be changed or activities postponed when required.

Heat, Cold, and Exposure

Even short rides can expose participants to changing temperatures, strong sun, wind, and rain. Appropriate clothing, hydration, and nutrition are essential for all activities.

Earthquakes, Wildfire, and Geothermal Activity

Some operating areas may be affected by natural events that cannot be predicted or controlled. Guides are trained to respond to these situations and will alter or cancel activities when required.


Our Philosophy

Mountain biking is about challenge, progression, exploration, and enjoyment.

Risk can never be removed entirely, but it can be understood, managed, and respected. At NZMTB, we build that management into everything we do — from route selection and pre-trip planning, to continuous on-trail assessment, honest conversations with riders, and a culture where guides and participants communicate openly.

We encourage riders to challenge themselves, but never at the expense of sound judgement. A guide’s job is not just to lead a ride — it is to make good decisions on your behalf, and to support you in making good decisions for yourself.

The best risk management tool we have is the right trail, for the right rider, on the right day.

Mutual Risk Disclosure.

Risk Disclosure & Terms and Conditions
We are delighted that you have chosen to join us on an adventure! Your safety is of utmost importance, and we want to ensure you have a fantastic experience. Please read and understand our terms and conditions, as they include important information about the risks and responsibilities associated with your participation.

RISK DISCLOSURE
ACKNOWLEDGEMENT OF RISKS – NOT A WAIVER OF LEGAL RIGHTS

Mountain biking involves elements of risk, including but not limited to injury (from minor to serious), property damage, and the possibility of death. These risks may arise from terrain, weather, equipment, physical exertion, or unforeseeable events.

By participating in these activities, I acknowledge and accept that risks exist. I understand that New Zealand Mountain Biking Ltd (NZMTB) has legal responsibilities under the Health and Safety at Work Act 2015 (HSWA) and that this agreement does not remove or reduce NZMTB’s duties under New Zealand law.

I agree to contribute to my own safety by:

A. Following all guide, coach, pilot, or driver instructions.

B. Following posted and communicated safety rules.

C. Communicating openly with staff about skill level, comfort, health, or concerns.

D. Informing staff of any medical conditions or health changes.

E. Ensuring my bike is in safe condition for the activity.

F. Wearing a helmet at all times and other protective equipment as recommended.

G. Remaining in control and within my ability at all times.

MEDICAL DISCLOSURE

I certify that:

– I am physically fit for the activity and will inform staff if my condition changes.

– I will disclose any relevant health issues or medications.

– I understand that if I choose to participate with a known medical condition, I will disclose it, and NZMTB’s duty of care still applies.

EQUIPMENT DAMAGE

I accept responsibility for damage to any NZMTB equipment caused by my misuse or negligence.

EMERGENCY CARE

In the event of an emergency, I authorise NZMTB to provide or arrange medical treatment. I understand that this does not remove NZMTB’s responsibility to take reasonable steps to manage risks and emergencies under HSWA.

INSURANCE

I understand that it is my responsibility to carry insurance that covers personal injury, cancellation, and property loss. I acknowledge that the Accident Compensation Act 2001 provides limited cover and does not prevent me from raising concerns about how the activity was managed.

PHOTOGRAPHY & PRIVACY

NZMTB may take photos or video for promotional purposes. You may request removal of any images. Your privacy rights under the Privacy Act 2020 are respected.

LIABILITY & INDEMNITY

The following does not limit NZMTB’s duties under the Health and Safety at Work Act 2015.

I agree:

– To acknowledge the inherent risks of mountain biking activities, but understand that NZMTB cannot contract out of its legal responsibilities to manage those risks.

– That this agreement does not release NZMTB from liability arising from any failure to meet its duties under New Zealand health and safety law.

– To not hold NZMTB responsible for risks that are inherent to the activity and could not reasonably be eliminated, but I understand that risks caused or contributed to by failures in risk management remain NZMTB’s responsibility.

– To be responsible for my own conduct, and for any harm I cause to third parties during the activity.

GOVERNING LAW
This agreement is governed by the laws of New Zealand. Nothing in this agreement overrides protections under the Health and Safety at Work Act 2015.

DECLARATION

I acknowledge that:

– I understand the nature and demands of the activities.

– I voluntarily participate, understanding that risks exist.

– I do not waive my legal rights under New Zealand law, including those protected under HSWA.

– NZMTB remains responsible for ensuring, so far as is reasonably practicable, the health and safety of participants.

LIMITATION OF LIABILITY
We aim to deliver itineraries as described, but factors such as weather or access may require changes.

– While NZMTB will take all reasonably practicable steps to ensure participant safety, we cannot guarantee the complete elimination of risk.

– We are not liable for events outside our control (e.g., natural disasters) except where our own failure to manage known risks contributed to harm.

– We are not liable for damage to personal property unless due to proven negligence.

ACKNOWLEDGEMENT OF RISK
You acknowledge that:

– Mountain biking involves real risks, including injury and death.

– These risks cannot be entirely removed, but NZMTB must actively manage them.

– You are physically capable of participating.

– You have read and understood this document.

FINAL DECLARATION
By booking with NZMTB, you confirm that you accept the inherent risks of mountain biking, and that you understand this agreement does not remove NZMTB’s obligations under New Zealand law, including HSWA (2015).

Participants Under 18

To be completed by the parent or legal guardian of the participant. We are delighted that your child has chosen to join us on an adventure! Your child’s safety is of utmost importance, and we want to ensure they have a fantastic experience. Please read and understand these terms and conditions, as they include important information about the risks and responsibilities associated with your child’s participation. By completing this form you are consenting on behalf of your child. Coaching and guiding of participants under 18 is governed by the NZMTB Working with Minors Policy, available on request. It covers parental consent, staff police vetting, supervision standards, photography, and child safety.

PHOTOGRAPHY & PRIVACY

NZMTB may take photos or video for coaching feedback. Photography of children for promotional purposes is only carried out when explicit parental consent is not denied (see the consent statements below), and consent can be declined without affecting the booking. NZMTB does not publish identifying details (such as full name together with location) alongside images of children, and any image of your child will be removed on request. Your privacy rights under the Privacy Act 2020 are respected.

Guardians have the choice to agree to the following statements.

Supervision and one-on-one coaching. I understand that my child’s session may be delivered one-on-one with a coach, and I consent to this. I understand the coach will be police vetted in line with the NZMTB Working with Minors Policy, and that NZMTB will tell me in advance if a session is to be one-on-one.

Backcountry / remote settings. I consent to my child’s session taking place in quiet or backcountry/remote terrain where applicable. I understand that for riders aged 6–12 in backcountry settings, a parent/guardian or a second adult will be present.

Photography and filming — I DO NOT CONSENT. I do not consent to NZMTB photographing or filming my child for promotional/social media use, on the terms in the Photography & Privacy section above (no identifying details published, removal on request).

Contact Information:

New Zealand Mountain Biking

7 Malvern Road Rotorua, 3074 New Zealand

+64 22 600 6562

info@newzealandmountainbiking.com

www.newzealandmountainbiking.com

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